FAQ’s

Do I need permission to cut down my tree?

If you live in Conservation Area consent has to be given by the Local Authority. You do not require permission if the stem diameter is less than 7.5cms. Trees in a Conservation Area require a 6-week notice of intent. If after that time no written confirmation has been received the work can proceed.. If the tree has a Tree Preservation Order you need consent from the Local Authority before any work is carried out. This normally takes approximately 8 weeks. A Tree Preservation Order (TPO) covers individual trees or a group of trees and you require approval from the Local Authority before any work can commence. If a tree is dead or dangerous you may not need any permission to remove the tree or make it safe.

My tree has a preservation order on it, can you make the application on my behalf?

We will make an application on your behalf, at no extra cost. We will keep you informed and process the application as quickly as possible.

What happens if I use a company who is not insured?

You could be liable for any accident the operator may have. This could be to your property or your neighbour’s property. It could be personal injury to anyone, including any assistant with the operator or the operator himself. The advice would be not to use uninsured tree surgeons. Acorn Tree Work have a £10m public liability Insurance policy.

Can you give me a quote over the telephone?

It is impossible to cost a tree work job over the phone. Every tree is different, so we offer a free of charge quote with no obligation. We will come to your property and inspect your trees and give you professional advice and a quotation. This is all free with no obligation and arranged at a time to suit you.

Is there a right time to prune a tree?

Trees vary in species. Most trees can be pruned at any time of the year, with a few exceptions:

If your question was not answered here please get in touch and we will be happy to help.